Refund policy
The deposit is not refundable for goods that require an order, mattresses or special constructions. Also, returns of goods that have been inspected and received by the Customer are not accepted.
- Returns with torn boxes, assembled furniture, without Documents and in general, WITHOUT notification of the Company are NOT accepted.
NO money is refunded.
In case of import from a country, the period required is from 20 to 100 days, with an average waiting time of 45 days. Please take into account that Orders that have already been sent to Foreign Houses, are NOT canceled, even if there is a delay.
The courts of Athens are designated as competent for any dispute.
- Delivery and assembly is ONLY valid if there is access to the space. Ropes from verandas, etc. are not used. The Customer must calculate the spaces and have informed the Company, otherwise a forklift must be used at the customer's expense or the customer must arrange for transportation, with a transportation company of his choice. Otherwise, the Goods are delivered to the point where there is access or are returned to the warehouses until their transportation is arranged again at the customer's expense.
- NO CHANGES are made to "OFFER-STOCK" products.
In the case of assembly by us, the space must be free of the customer's old furniture or the company must have been notified in advance.